Student Support and Wellbeing


Hello and thank you for watching our video about Student Support and Wellbeing during your time at Northumbria you will get a lot of advice related to your programme from your Faculty, but in addition there are times when all of us need other forms of specialist support and guidance and that’s where our teams in Student Support and Wellbeing come in. More than half of our students sit down with one of our practitioner teams each academic year and so even if you don’t think you are going to need us at this point in time please take note of what we can offer in case things change in future. So, let’s start with financial support studying at university brings new responsibilities and in addition to your fees there are many other costs to consider. Our specialist advisers can offer you free confidential information and advice on a range of issues including scholarships grants and loans hardship funding and managing a budget The adviser was really helpful because I did have my own doubts and my own stress about how the entire process would go through because the process involved transfer of funds so yes I was really happy with how the entire process was carried out Here at Northumbria University we are absolutely committed to ensuring the educational opportunities that we provide are fully inclusive for all of our Students. If you have a disability or a specific learning difficulty such as dyslexia or a long-term medical condition our specialist Disability and Dyslexia Support Team is here to advise and support you. Depending on your requirements we can arrange one-to-one study support services. We can also advise on modified exam arrangements or specialist dyslexia tutorials or how to access government funding called Disabled Students Allowance One of the key things we provide in Student Support and Wellbeing is advice on a range of welfare and health issues such as how to register with a doctor or dentist, accessing National Health Services and personal safety, events that we run in conjunction with the Students Union called Fast Friends will also help you to meet people and make new friends here at University. I found the staff incredibly helpful and really friendly and I would definitely recommend the service to any other student. If you’re an international student we can advise on practical issues during your time here such as visa queries and whether you have permission to work in the UK Some of you from particular countries may need to register with the Police or attend a TB screening after you arrive and we can advise you on how to do this I think it’s very helpful and very useful especially for the new students they have no knowledge about how to apply for the visa The advisers in the visa and immigration office are patient and tell us in detail about every step we need to prepare so we don’t need to worry about the result of the visa application or the extensions so it’s quite nice. All of us have mental health in the same way that we all have physical health and just like our bodies our minds can from time to time become unwell Our Counselling and Mental Health Support Team can help you with a wide range of personal emotional and mental health issues. To access support, all you need to do is fill in short form online it only takes five minutes and our team will get back to you within two working days Finally, our Chaplaincy and Faith Advice Team can offer you a listening ear whatever your faith belief or otherwise our multi faith chaplains provide one-to-one spiritual guidance and can advise on local places of worship on or off campus. They also work to encourage people of different faiths to come together and talk about particular issues. We hope you found this short video helpful you can get in touch with us by the student portal or in person at your nearest ask for help service point and please remember to have a look at our webpages which contain a lot of information about the support services we provide. We look forward to seeing you soon. I would recommend the service to other students because it’s always better to get advice from counsellors or people who know how things are to be done rather than putting yourself through the entire process of getting stressed out about “what’s going to happen next?” or” what do you do?” I just want to say on the record thank you very much for helping me because I wouldn’t be sitting here right now so yeah thank you very much

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